24/7 SERVICE

Problems with your sprinkler system can occur at any time, even when properly maintained.  Our service department is one of the few in the region that provides 24-hour service 7 days a week for emergency calls.  We respond to all calls within an hour and can guarantee mechanics to be on site within 4 hours. If you have a pipe freeze, an accidental break, a leak, alarm going off or you get a violation from the fire department, we can handle it right away! Our certified and well qualified technicians are fully prepared and capable of providing service and repairs on sprinkler and specialty systems including, but not limited to:

Water Based Systems

  • Wet sprinkler systems
  • Dry sprinkler systems
  • Pre-action systems
  • Deluge systems
  • Standpipe and fire hose systems
  • Electric fire pumps
  • Diesel fire pumps
  • Sprinkler heads
  • Valves
  • Privately owned fire hydrants

Specialty Systems

  • Foam systems
  • FM-200
  • Water Mist
  • Wet and dry chemical systems
  • CO2 systems
  • Special hazards & fire suppression systems
  • Clean agent systems
  • Halon replacement systems
  • Fire alarms and detection systems
  • Custom systems

Our service department is highly trained and professional.  Because of the size of our team and our qualifications, there’s no problem sprinkler related that we can’t fix.  Working with the right master fire suppression contractor could be the difference between fixing a problem promptly and flooding your entire building.  We can respond to service calls in all of New York City, Long Island and Westchester County.  Some of our most common service calls are related to:

  • Fire department issuing violation
  • Five-year fire department connection testing
  • Standpipe testing
  • Hydrostatic pressure testing
  • Trip testing (partial and full-flow)
  • Complying with insurance company requirements
  • Complying with Authorities having jurisdiction (FDNY, NCFM etc.)
  • Pipe freeze-ups
  • Leaks in piping
  • Heat taping pipes or providing other protection against freeze-ups
  • Internal valve and pipe inspections
  • Sprinkler head(s) bursting
  • Leaking valves and other related repairs
  • False alarms
  • Broken pump
  • Broken pipes
  • PRV repair and testing
  • Fire alarm bells going off
  • Changing protection due to adding/removing drop ceiling
  • Changing protection for new tenant space
  • Filing permits and applications for system/space alterations
  • Protecting newly renovated spaces
  • Hydrant repairs
  • Replacing painted heads
  • Replacing corroded heads
  • Replacing damaged heads
  • Missing signs
  • Damaged fire department connections

If you’ve had anything listed here happen (or something else) contact us right away at 516-942-0400. Not only are deficiencies important to address for the life safety of people and property in your building, you are legally responsible to do so.  Minor problems need to be corrected within thirty days, and major ones often require immediate action.  If you have any of the issues listed above, or any others that need our attention, give Sirina Fire Protection a call right away!